Customer Testimonials
Very friendly and helpful people! made everything make sense to me!
Jonathan was great to work with! Appreciated his patience and flexibility with when I could come in and taking a few different days of test driving.
Kaylee did a great job at presenting the car and allowing me to purchase at my pace. Had a issue after the fact that the service department went to bat and fixed for me. They went above and beyond and I really appreciate it. They are good people to do business with.
We had a great car buying experience! Jonathan was super helpful and knowledgeable about each car we test drove. 10/10 would recommend!
I enjoyed browsing all the cars offered. I started looking for a car at Hertz because I several good recommendations from friends & coworkers about the quality of service.
Friendly and fast
Second vehicle purchased from Hertz car sales. Both experiences were very good and cars are nice. Kailey was very good to work with. These people do not pressure you.
The entire process took a very long time, but maybe that was mostly our fault, since we looked at so many cars. Rein and Mark were great with good personalities. We must have signed our signatures 100 times, but then walked out to our new car with some questions.
What's our next steps to take ? Signing so many times clouds the mind. It would've been great to have a summary document that list all the actions we took today, all the numbers, all the phone numbers, and all the things we need to do to fully document and license/... Read More Google - Oct 31, 2026
Thanks for helping us out, Jade!
Jade sold me a ‘23 Tahoe with a 100,000 mile warranty.
He and his associates worked with the manager to get me what I found to be a fair market value after doing lots of research. I would recommend them for a quality vehicle with resale value that makes the purchase worth the investment. Also wanted the vehicle because it was a part of a fleet that I know has been serviced.
Would recommend over a singe owner with less documented history.
Quality car. And much better warranty than I found anywhere else. Seems all of their vehicles are quality across the ... Read More Google - Oct 28, 2026
Had a great experience! My wife and I spoke after and both said we’ve never had a pleasant experience purchasing a car until we purchased from here! Friendly, knowledgeable, and easy to approach staff. Jonathon was our sales team member and we worked with the finance manager Carl they gave us a no BS approach and answered any and all questions we had!
It's a pleasure to do business with you guys. As you said, Kelly, to know you want to make customers happy is rare... Thank you again!
This was the first time I had purchased a car from a dealership, and Hertz made the process so simple offering me the best interest rate available, without any hassle. I am very impressed with my vehicle and Hertz. I definitely recommend checking them out first when looking for a car or truck. Maybe ask for Brad he was great!
Extremely friendly and easy to work with. Made the process very simple! Highly recommend you go see Shandra at Hertz Billings.
Rein is always so thoughtful, and takes the customer's needs and wants into consideration. He kept us in mind while we waited patiently for the right vehicle.
They were grate to work with and very helpful
Big thanks to Jade for all the help getting us into the perfect vehicle for us! He’s been so helpful and easy to work with throughout both our purchases. Makes the process very easy and enjoyable. Will definitely be recommending him to others!
We had the BEST car buying experience because of Jade. He was kind, patient, and knowledgeable. He helped us make the best decision that would benefit us. Hands down the best experience. Can't wait to buy our next car with him!
Best car buying experience I’ve had. Jonathan was great, no pressure or hassle at all. Thank you Jonathan for making our experience go so smoothly.
We came in after spending quite some time trying to find an 8 seater, non-base model, SUV. Plenty of dealerships lost our business because of the pushing for a hard sale and terrible people in sales. We showed up on a Saturday afternoon with kids in tow. Shandra was amazing to deal with right from the start. She came over and introduced herself, asked us what we were looking for, and if we wanted to go through the options ourselves first or if we wanted her to hang around to go over things. With 5 young kids, everything we do is slow ... Read More Google - Oct 19, 2026
Received personalized and professional service from Johnathon and Jade in sales. Timely communication throughout the process. Small service touches that made the experience stand out.
Jonathan was awesome! Super helpful and made our trade-in and purchase super simple.
When you buy a car and they tell you that you’re gonna get something you shouldn’t find out you’re not getting it till after you sign the paperwork a full tank of gas for $26,000 car shouldn’t be a problem..
Good people selling good cars, we’ve bought two from them and each time it has been a pleasure.
Jade helped us out in getting our new Toyota grand Highlander. He was incredibly helpful and made everything seamless. This felt like a low pressure but efficient car buying experience. I would definitely recommend working with Jade!
A very great experience definitely will go to them again!!
Good experience buying the truck I wanted
Great people; a pleasure to work with. They put my granddaughter in a beautiful Toyota Camry. I look forward to doing business with them again.
Very good salesman ,very good person in the back office. Both very knowledgeable and extremely nice people. Can't complain about any part of the transaction.
Quick and easy car purchase! Thanks Jay!
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I’ve worked with Sal at Hertz Car Sales in Billings on approximately four vehicle purchases over the years, and he’s also helped me research several other vehicles along the way. He’s someone I’ve come to trust, and my most recent experience was another great example of why I keep coming back.
While traveling through Idaho Falls, I happened to come across a Ford F-450 that caught my attention. I contacted Sal, and he took care of everything. He arranged for me to test drive the truck in Idaho Falls, negotiated a fair deal over the phone, ... Read More Google - Oct 8, 2026
Very fast and professional. This will be the only place I go for a oil change.
Had such a great experience purchasing our vehicle here! Kailey is kind, responsive, and professional. Finance was a breeze! easiest and least stressful car purchase experience we’ve had!
Very professional and very friendly
Rein was excellent to work with! it was an easy and professional experience!
Very helpful. They want to make sure your new car is perfect for you. Highly recommend!
My sales man was Jade Premo , he was helpful and easy to work with. I gave him my expectation and how I wanted the sale to go. There was a short negotiation on price and extras. He explained warranty well, I was apprehensive at first, but Jade did a great job. The day I pocked up truck, was painless. I drove it around found couple of things needed fixed not operational more cosmetic. Jade and Hertz took care of it. And also helped me schedule an appointment for block heater install. When asked I will send future buyers to Hertz ... Read More Google - Oct 6, 2026
Kailey and Scot was super great to work with They treated our daughter very well and gave her a great deal and super service
This was the quickest vehicle sale I've ever experienced! Jonathan was excellent at answering all of our questions. He made us feel comfortable, even offering snacks for our son. It was a "no pressure" environment with everyone we worked with, even the finance manager Carl. The GM Scot made sure to introduce himself to us and thank us for our business. He also sent an email checking on our experience- which is unheard of! The entire staff that we worked with went above and beyond! We will be lifelong customers!
Bought a Toyota Limited with Jade. Great sells man. He took care of me well. Went above and beyond for me. Everything I brought up he help find a solution or fixed it himself. Would definitely recommend this guy. He doesn't pressure you, doesn't spam call or test. He is a straight shooter type guy.
This is the 2nd time I Have bought a car from Hertz.they are very friendly and easy to work with . I would buy from them again.. Thank you Johnathon 😊
Our family recently purchased vehicle #8 from Billings Hertz. We truly do not want to go anywhere else! For years, everyone is incredibly friendly, honest, trustworthy, and available. Kailey is the absolute best support - with an incredible recall for everything! Every vehicle has been exceptional, and they go out of their way to make sure the vehicle fits our needs and matches as advertised. Finance department is exceptional and knowledgeable, and we truly cannot say enough good things about the leadership and its employees at Billings Hertz.
One of the salesmen, who I believe was named Brad, came across as fairly passive-aggressive when I mentioned that the vehicle seemed overpriced compared with Kelley Blue Book values. Rather than having a constructive conversation about the pricing, the interaction left a poor impression. Based on my experience, I wouldn’t recommend working with him when purchasing a vehicle.
Our salesman was busy. He took our keys so someone could evaluate our car. Otherwise we could have gone shopping and then returned . Otherwise it eas fine.
Jonathan Warren went the extra mile to help me with all necessary logitics to purchase you wonderful gently used 2024 Toyota Prius LE. He made the process very smooth and positive. I'd absolutely work with him again and will recommend him - and Hertz Auto Sales Billings, MT, to others looking for a quality used car. Ann A. 12/1/25
Worked with us, let us test drive with car seats to check fit, fit our budget
All of the Hertz staff was very courteous and very helpful with my vehicle purchase.
I had Jade as my sales person 4 years ago when I bought my jeep from him! He was so kind and helpful! So we went back and traded in the jeep for a truck! Which I love so much! They are all so helpful there ! I would recommend them to everyone! THANK YOU JADE!!!
Always a pleasure to work with! Have purchased 2 vehicles so far! Shandra Martin and Carl Paulson make the experience effortless and painless! Highly recommended!!
I really enjoyed coming here to shop for my first car. They made it super easy to do and Jade was an amazing salesman!
Buying a car from Hertz car sales has been the best car buying experience ever. Thank you Scot
Purchased my car January 2022, was told no previous owners and no recalls. I ended up with a recall on my engine and there in fact was a previous owner. They screwed me, personally i’m sure not. But they did not do their job correctly when it came to my car. I wouldn’t trust them fully.
Very professional. No pressure. Very knowledgeable about the vehicle, and was able to answer questions I had. A close relative had purchased several vehicles from Hertz, and was very pleased.
We have purchased our last five vehicles from Hertz. Their employees are wonderful to work with.
Hertz Car Sales Shandra Martin worked with me doing a online purchase of a vehicle and made it so easy and fast with no hassle.
Jade was incredible. Got me into what I needed for the price I needed. Highly recommend Hertz and Jade specifically.
Great team and experience! Kevin was fun and never tried to pressure us into a sale. He made the experience enjoyable. We would definitely look at Hertz for our next vehicle purchase.
Scott Young has so much patience. He went way above and beyond just selling us a car. It was actually a wonderful experience. No hidden costs.
Brian was helpful and super honest. He went out of his way to make sure we were completely happy with the car Shawn also went out of his way to meet and speak with us. He also was super nice about explaining the trade in value on out trade. Highly recommend them
No pressure, friendly, easy to talk to and very helpful. Talked in terms I could understand.
Hertz sold my lady a car. Said it was ready to go, all good. Yet most of the exterior lights did not work and the engine burns oil at a quart or more a week that they did not catch apparently. Needless to say they changed the bulbs but can not help with a new motor. 3k down the drain after buying ready to go vehicle for 13k that wasn't worth 5k in my opinion!
I bought an '18 jeep here, in 9 months of owning, it stopped while driving, never to turn on again, no mechanic could figure it out. I asked hertz if they could do anything, and they said if they did this for every car that had problems they'd have no business. It's been 4 months since I've been able to use my car and I have no solution. I'm out 23k.
Jade and Mark were outstanding in helping me in the purchase of a vehicle. They were pleasant, kind, helpful, thoughtful, easy to work with, knowledgeable, and took the time to answer my questions thoroughly. Kelly Boeckel and Jessica Hagel in the Service Department were a key part of the excellent team that went above and beyond in the entire process. The "Quality of Work" was also a 5 Star, though it is not showing up on the rating review. I definitely recommend the Hertz dealership in Billings.
This is our second purchase from Jade Premo. Jade was so easy to work with, and looked at my son’s best interest! Very pleased!
Everyone was excellent Jason was the best salesman ever. Hertz was a great experience From start to finish dealing with hertz was smooth and easy.
We were most satisfied with the service provided by the Billings Hertz used car sales platform! Our 2019 Dodge Voyager GT Van is all that we hoped for and we strongly recommend the Billings Hertz used vehicle dealership!
Kailey and Mark were outstanding to work with through the whole process. I was able to quickly schedule a test drive and left shortly with the finances taken care of and vehicle ready to drive off the lot!
Exceptional selection, service, and overall experience. Kailey Stratton knew EXACTLY what I needed and absolutely delivered above and beyond; Mark Dundas is a kind and professional Financial Wizard-an exceptional asset to Hertz; and Keith McNally’s positive leadership sets the wonderful tone in the dealership. 3rd car purchase from here and will continue to spread the good word.
Great service! Fast and informative on purchase! They had exactly what I was looking for. No hassels and I am very satisfied with their service!
From perusing the Hertz Car Sales website one day to purchasing our car the next, the entire experience of working with Kailey Stratton and Mark Dundas was seamless with no pressure and great results. Kailey is an exceptional salesperson. She is incredibly patient, knowledgeable, and efficient. Mark worked to get us a sweet interest rate and payment plan. He had our paperwork ready to go upon our arrival, which saved a lot of time. This is our first time buying a car from Hertz Car Sales in Billings; it will not be our last! I highly recommend Hertz Car Sales ... Read More DealerRater - Oct 2, 2020
This place is fantastic!! Our salesman Jade was incredibly polite and took the time to make sure we were purchasing what we wanted. He was great at showing us multiple options, and even stayed late to make sure we felt comfortable with our decision. Would highly recommend this place to anyone! Great prices and great vehicles!
I really love our car and feel like Brad Was really looking out for me and my family. He did his best to get us in a new car that we could afford!
Jade was great to work with in buying my car. No pressure. Very patient with me. The dealership had a good attitude towards the customers Highly recommend them.
Jade was a very pleasant person to work with. Great experience buying a vehicle. would go there again. Jade was very patient and helpful explaining features of the vehicle.
Shandra has been the best sales rep I have ever dealt with while purchasing vehicles for the state. I have purchased a lot of vehicles and that should stand for something. Increase her percentage.
We needed a new vehicle for our expanding family and had the BEST experience at Hertz. We have always been a little leary about buying a vehicle from a "stealership", however that is NOT the case with Hertz. They were more than willing to work with us on the price and gave us a great deal. Everyone was SUPER friendly the moment we got there and even months later Scott call to see how everything was going. I have nothing but great things to say about Hertz and all their staff. They went well above and beyond our ... Read More DealerRater - Feb 22, 2020
Dealing with Hertz Rental to find a any type of Vehicle was a true professional, fun, experience! I would recommend them highly! We had the best salesman Jade and owner Keith was super! Check them out!!!!
Great place to buy a vehicle! Super homer and Friendly. Kyle was salesman and couldn’t ask for a better person. Keep it up Hertz!
Wonderful experience and Brad was super helpful for my car buying experience! Would absolutely recommend hertz and won’t go anywhere else in the future for a car!
As an older woman, shopping for a used car was very stressful. Jade made me feel comfortable right away. There wasn’t anything in the lot because of my budget. Jade kept in touch and kept looking for what I needed. I now have exactly what I need and am so happy. Thank you Jade for your kindness, respect and going the extra mile for me. I will certainly recommend you and Hertz to anyone looking for another vehicle.
Brad was very helpful and quickly found us the right car at the right price! Highly recommend. the value they bring to used car shopping.
This winter has been stressful for my family. Our SUV was totaled in the first storm of the season. We were looking all over town for an SUV with low mileage that wasn’t listed over $25,000. We had honestly given up when we found the Acadia on the Hertz lot. Thank you to everyone at Hertz for their time, patients and kindness. We would like to give a special thanks to Jade. Jade thank you for making our car buying experience SIMPLE and low stress! You’re a phenomenal salesman and we refuse to shop with anyone else! Again THANK ... Read More DealerRater - Nov 11, 2019
Really like the Hertz car dealership in Billings Mt we had a very good experience with them was great to work with A very clean looking lot lots of choices
Shandra is the best to work with. She is very understanding and patient, and even continued to answer my questions and concerns weeks after I purchased my car. I've bought two cars from her and she is the only reason I would return!
I had a great experience and people who care about the customer . I would highly recommend your business again to anyone .Found what i was looking for at a great price .
We purchased a Ford 150 Lariat this weekend. We only will use Eddie LaPera and Hertz. Best experience ever. I highly recommend them! Great service, no hassle and price is fair.
Everyone at Hertz was professional and willing to help. They answered all my questions and gave me a wonderful deal on my trade in as well.