Customer Testimonials
Kailey was fantastic! They were dealing with an internet outage when I stopped in but they didn’t let that affect their customer service and efficiency. Great experience from start to finish!
From the moment I walked onto the lot, the sales team was welcoming, professional, and zero-pressure. Shandra listened to exactly what I was looking for, answered all my questions clearly, and helped me find the perfect car within my budget. Financing was a breeze—transparent pricing with no hidden fees or surprising last-minute add-ons. I love my Jeep and have had no issues! This is the 8th vehichle that my family has purchased from Hertz(Billings) and will continue to buy from them.
This is my second vehicle purchase from them, sales staff are easygoing no pressure and want to make sure you leave with the right vehicle for the right price.
I was helped at Hertz by both Brad and Jonathan, and they were both fantastic in helping me pick the right car. I needed something big for my family of 6. It took me three separate trips to take my time, test drive everything I was interested in, and narrow down the options to just the right one.
Once I decided, the signing process was efficient and easy. I was also walked through all the next steps involed in getting plates and title. I'm so happy with my new Jeep Wagoneer. I would definitely recommend Hertz to others for their ... Read More Google - Sep 29, 2026
I am absolutely thrilled with the way I walked out of Hertz, Billings MT with my new SUV! I highly, highly recommend Kaylie S. as a wonderful part of their attentive staff. She truly listened. She asked questions and patiently waited for answers. I am hearing impaired and have hearing devices, but still struggle with hearing. She was very respectful of that and spoke slowly and with a little volume so that I didn’t feel that I couldn’t hear what she was saying. That absolutely means a huge amount to me! If you know, you know. So major ... Read More Google - Sep 29, 2026
Great vehicles and helpful staff. Just purchased our 5th vehicle there.
Johnathan was awesome! Only wish the waiting time could be reduced a bit! Other than that I would highly recommend them & will be a repeat customer in the future💜
Super friendly and very knowledgeable staff! They go the extra mile to help out! Brad Hedges was great to work with!
I had a great experience purchasing my car through Brad here at Hertz. He was quick to answer an online inquiry I put in, and took the time to teach me about the car I was interested in and listen to my concerns. I’m also from out of town and he was able to make the entire process as smooth as possible for me. It is clear how he goes above and beyond for his customers. In fact, everyone we encountered there was super kind, including Carl in finance and Scot the manager. It was a pleasant experience all ... Read More Google - Sep 24, 2026
Kailey was so great to work with. She’s knowledgeable, showed me other options, and not a bit pushy!! Thank you!
Great experience @ Hertz! Finding the perfect suv & purchasing it was so easy. Not a long wait time.
Had a really great experience buying my car! I called and talked to Jonathan the day before and ended up buying it the very next day. He was super nice, helpful, and made everything really easy. He answered all my questions and made the whole process stress-free. Definitely recommend Jonathan if you’re looking for a car!
Very friendly people and very nice guy we dealt with Johnathen and easy to deal with!! Thank you!! Tim Buller
I recently bought my first vehicle from Shandra at Hertz. I had the most pleasant experience. Shandra came out and greeted us, and let us drive the car around, and when I was ready she helped me negotiate pricing and purchasing. Since buying the vehicle, she has checked in to make sure everything was going well. I would recommend buying at Hertz! And especially with Shandra!
We love the service that Shandra and Hertz provide us on purchases. Always very responsive and helpful! No pressure. Highly recommend them!
I had amazing service. Jade went above and beyond for me to get the Nissan rogue for me. He made the process so smooth. I am protected foe the winter. He is the best and all was done with the busy day of customers. All the staff was so friendly and very accommodating.
Jade Premo was very helpful and I am glad he got me into a car I really needed! Me and my kids are very happy and blessed thank you again!
They are amazing to work with, fun and honest!!
Hertz was recommended to me from other coworkers and they did not disappoint. Jonathan was amazing to work with and was patient with me looking at multiple cars. He answered all my questions and was able to make sure I wasn’t late for work. They had plenty of cars to choose from and everyone was warm and welcoming. I am a proud owner of my 3rd Mazda thanks to Jonathan and Hertz and I highly recommend them!
What a wonderful experience! My car person was Johnathan and he did an amazing job helping my purchase my first car. The entire place is a relaxing get away which lowers stress by almost 100%. Pricing was another story, but a good one! Fair price and willing to negotiate. I love the car I purchased and will be looking at more there in the future!
Jay was awesome, answered every question and hooked me right up. Can trust that guy with anything. Carl was also a cool dude, gave me a lot of useful info and went over everything. 10/10 recommend.
Amazing dealership to work with! Jonathan was extremely patient while I scoped out several vehicles to find the perfect one. No pressure from anyone making the whole experience comfortable!
Straight forward pricing and very friendly, professional staff. Huge shoutout to Jonathan for an easy car buying experience.
Excellent customer service! What a great team! I was very impressed with everyone especially Brad and Mark!
Excellent customer service and a very positive experience.
Hertz help me get a car . KAILEY really went above and beyond to help me get my car. And the gentleman that helped me with the paper work explained everything so clearly making sure there wasnt any miscommunication or misunderstanding ... my time at hertz was very pleasant.. I recommend hertz and kailey to everyone and anyone looking to buy a car hands down.. Thank you all ... Karen
The sales associates are very attentive and accommodating- without high pressure sales tactics. I felt very comfortable with the whole buying process. This is the second car I’ve purchased through Hertz Car Sales. Each time has been a very good car buying experience. They made every possible effort on finding, and gave me a good deal, on adding an additional roof rack to the car I wanted. They also will do a couple of repair clips on the carpet once the parts arrive. The finance guy explained everything in easy to understand terms. I’m very pleased with the ... Read More Google - Sep 9, 2026
Carl was great to work with
Shandra was very helpful and kind, and the rest of the team was great! The will bend over backwards to whatever works for you. Definitely recommend.
Friendly people and they make it nice and easy to buy a car or pick up
Jade and Carl were great to work with. They were very personable. They listened to what I wanted and were not pushy what so ever.
Brad was easy to work with and did all he could to answer my questions and a good price for the truck I've been looking for.
Kailey in sales and Mark in finance were great to work with! We went back and forth on two different vehicles and Kailey gave us as much time as we needed plus provided more information to help us decide. We would highly recommend car shopping here, excellent selection of cars and amazing service!
Excellent customer service from Rein!!
Rein Gillstrom is a very personable salesman and I had a great experience. Love the Truck and All the amenities and a fun buying experience. I'll definitely buy from Hertz Car Sales again and I'll be letting my friends and family know that I'm very satisfied.
Brad was great to deal with! He was responsive and went out of his way to make sure he answered all our questions. Overall great experience!
Jonathan is a great sales guy. We always have a great experience at Hertz . This is our third vehicle with the company. Always an easy process.
Wonderful experience!
Awesome experience at Hertz Car Sales with Rein! Highly recommend working with Rein, he makes a stressful process easy and EVEN enjoyable!!
Everyone was so helpful and very accommodating. Made the car buying much easier
Awesome folks and great atmosphere!
Great business, good staff, good cars! All of the above, best place to go in all of the Universe!
We HIGHLY recommend Hertz for your next car or truck. The people at Hertz treated us like family. We could discuss our likes and dislikes with NO pressure from our Hertz family members (Kailey & Jade). It was beneficial having them both work with us because if one wasn’t there the other one knew what we were needing in a car. If they couldn’t answer a question they searched to find the answer and they did. Kailey and Jade listened to what we wanted and they delivered.
Mark in financial was also very thorough and explained everything. We ... Read More Google - Aug 18, 2026
We worked with Jade at Hertz and he made the experience smooth and easy. Hertz had a large selection of cars to choose from and Jade wasn't pushy but was very knowledgeable at the same time. He was very conciencious to the fact that we had little kids with us, he made sure they had things to do and worked hard to make sure we didn't have to sit around waiting all day. Would definitely recommend working with him (and I don't typically care for car salesmen or dealerships!)
What a great experience. I have heard such good things about Hertz car sales. Brad is awesome!!!!!! What a great guy to buy a car from. So glad I came in.
Third purchase, always excellent service and solid vehicles.
Excellent Service. They went above and beyond. Thank you Jonathon for making it possible. Highly recommended!!!
Brad at Hertz Car Sales was excellent to work with, polite and very appreciative. We talked to him what we were looking for and wanted and needed and something in our range for our budget. Answered all of our questions, great dealership, friendly staff. Very happy with our new space ship from NASA I mean Hyundai Palisade. Would recommend to friends and family. Would shop again with this dealership.
Brad was very easy to deal with, he was genuinely concerned for my needs
Jonathon and Kaylee did an excellent job for me and my wife buying a used Chrysler 300 my wife’s dream for a long time again thank you for your help D and Jackie Howard
Brad was excellent to work with. This was our easiest and smoothest buying experience we have ever had.
Jade is the nicest and most patient salesman. My daughter and I went in and he guided us the whole way through my daughters first car buying experience. He made it fun and exciting and explained and showed us everything. Could not ask for a better salesman. Showed he actually cared. The finance man was also a big hit! Thank you so much!!
I third vehicle we have purchased from Hertz. Price and customer service is always right on!
Loved the buying experience with Hertz! No pressure and straight forward pricing. Great car at a great price 👍 All of the staff we were in contact with were friendly and professional. Thanks again Hertz!
They are great to deal with. Open and not pushy like other dealer. I got a fair trade in and the truck I purchased.
Great experience buying our SUV from Hertz. Would like to thank Rein and Mark for their professionalism and courtesy.
My overall experience was good. I walked away feeling good about my decision to purchase a vehicle from this location.
Jade and the Team were awesome. The knowledge and follow through was top notch. I highly recommend these guys. Personable, professional and fun to work with. Thanks Jade.
I’ve purchased three vehicles from Hertz, and I’ve worked with Shandra each time. She is honest, low-pressure, and genuinely wants to help you find the right vehicle for your needs. She makes the entire buying process smooth and stress-free, and I never felt pressured into making a decision. If you’re buying from Hertz, I highly recommend asking for Shandra!
Hertz was the best customer service we ever experienced from a dealership. We appreciate how they completely go through the vehicle before the sale is finalized, they replace what needs to be replaced before selling. Hertz is a company that follows through on their promise to repair damages on the vehicle before the sale is finalized. Their prices were the best we could find in comparable vehicles in other dealerships. There was no high pressure to buy. Shandra attention to detail was impeccable, she kept us very well updated during the whole process. Shandra took great care of us. Hertz ... Read More Google - Aug 6, 2026
Brad was amazing!!! He made the process so easy, and so much less intimidating!!!
Kailey was fantastic to work with. No pressure and we love our car.
I have bought three vehicles from them. Every experience has been wonderful Kailey Has been there for all three. The follow up is excellent. The last vehicle I bought I was actually bringing a friend over so she could see what they were like and a vehicle was there that I was interested in they were accommodating and getting it ready and going the extra mile to get everything done that day. I bought a lot of vehicles in my life and they’re far in the way the easiest to deal with.
We have bought from them 3 different times over 7 years. They are helpful and knowledgeable. Prices are reasonable and in good condition. When needed will check with them in the future.
4th purchase from them. Excellent as always. Highly recommend.
Jonathan was wonderful to work with! The whole process was a great experience. We ended up buying 2 cars from him in one day!
Brad took good care of us like he usually do. Excellent service
Jonathan was the absolute best 🙌 I’ve had to car shop several times in the past and this was by far the best and easiest experience! would 100% recommend!!
Had the best experience here. No pressure or following you around the lot. Wasn't sure what I wanted but found what I needed. Jade was amazing and so great to work with. Would definitely recommend going here if you want stress free, no hassle and kind people.
I had a great first experience with a dealership at Hertz this past weekend. Jade and the staff were so good to us! They walked me through the whole process with a gentle guidance every step of the way. I appreciate you guys! Thank you! Love my 4Runner!
Sal was great to work with and helped me understand every step of the process. As a first time car buyer, he answered any questions with grace and knowledge. I walked in unsure of what to expect, but he kept things simple and efficient. Everything felt straightforward and transparent with no gimmicks or pressure. The customer service is top notch as well, with smiles around the room, the door being held open, and being greeted like you’re a long time friend. I can’t picture a better car buying experience and I love my new car!
I walked in not knowing what I wanted and left with the perfect car for my family. No up-selling, no pressure. Everyone was so friendly. I highly recommend!
The no pressure approach to used car sales is so refreshing! Hertz is my go to dealer for replacing a vehicle. I have enjoyed working with Shandra and the transparency of the process. Well done HERTZ!
Jade was super helpful during this whole process of helping us get our new car!!
Jonathan was very helpful. Very happy with our purchase.
Jade was awesome to work with, no pressure and he helped us get the car we wanted! Painless process throughout. We purchased a car for my wife and will definitely go back when I need a new ride!
Jade Premo was our sales person! Jade has helped my wife and I get into our 3rd vehicle now! Fair pricing and straight forward with you! We will of course be back to work with Mr.Premo!
We have purchased two used vehicles from Hertz in Billings and both of those visits were Very positive interactions with the staff. The Hertz staff has Always Been friendly and accommodating. We have dealt with Jade every time and his demeanor is Always very Professional. These are the reasons that we came to Hertz and the reason we came back. This applies to All of the Staff that work there. Thank you All for your patience and Professionalism.
Side by side are both of the vehicles purchased at Hertz, the first was our 2019 Dodge Grand Caravan and there recent purchase, ... Read More Google - Jul 13, 2026
I'm just going to say I've never had such an easy and stress free experience buying a car as I experienced at Hertz. Jonathan listened to what I wanted and got me a fantastic deal. They gave me top dollar for my trade and got me in my new car very quickly. Everyone there is so nice and enjoyable to work with. I would definitely recommend them. I will definitely go back for my next car.
Buying a new vehicle can be stressful, but Jonathan Warren at Hertz Car Sales made the process easy. He gave me space when I needed it, was there when I had questions, and understood all the excitement and anxiety that comes with such a big purchase. I couldn’t be happier with my new Toyota 4Runner and highly recommend working with Jonathan!
Jade was awesome! Even though they were super busy he was very helpful and attentive! Highly recommend.
It was a great buying experience Johnathan Warren was amazing we are so happy with the vehicle and the experience
Jonathan was the salesman that helped us with our trade in. We were able to look at the car we wanted and test drive it on our own. My husband had talked to Jonathan on the phone before hand and he answered his question. Jonathan was very nice and would recommend him as a salesman. Thank you Jonathan for all your help. We are very happy with our car
Shandra was very helpful and kind. The entire car buying process was very easy. I now own a 2024 corolla le that I'm very proud of.
Easy professional service.